Shipping policy

Last updated: May 2026

Thank you for shopping with ZYVORI. We are committed to delivering your orders safely and efficiently across India and internationally.

Please read our shipping policy carefully before placing an order on www.zyvori.in.

SHIPPING CHARGES & SHIPPING METHOD

  • We offer Free Shipping across India on all prepaid orders.
  • Currently, Cash on Delivery (COD) is not available.
  • All orders must be prepaid through the payment methods available on our website.
  • All prices displayed on the website are inclusive of applicable GST.

We partner with trusted courier and logistics providers to ensure secure delivery of your orders.

ORDER PROCESSING & DISPATCH

  • Once your order is successfully placed, you will receive an order confirmation email and/or message.
  • Orders are usually processed and dispatched within 2–3 business days.
  • Orders placed on Sundays or Public Holidays will be processed on the next working day.

Please note that dispatch timelines may vary during sales, festive seasons, high-order volume periods, or unforeseen circumstances.

DELIVERY TIMELINES

  • After dispatch, domestic orders generally take 3–7 business days for delivery depending on your location and pin code.
  • Deliveries to remote areas, North Eastern states, Jammu & Kashmir, or other special service zones may require additional time.

Shipping timelines exclude weekends, public holidays, and courier operational delays.

ORDER TRACKING

  • Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.
  • Customers can use the tracking link provided to monitor shipment status.

While we will always assist you in tracking your parcel, ZYVORI is not responsible for delays caused by:

  • Weather conditions
  • Natural disasters
  • Transportation disruptions
  • Courier partner delays
  • Government restrictions or operational interruptions

IMPORTANT SHIPPING INFORMATION

Please note the following conditions:

  • Orders once dispatched cannot be cancelled.
  • Delivery timelines may be affected due to:
    • Incorrect or incomplete shipping address
    • Address changes requested after order placement
    • Out-of-stock products
    • Pre-order or made-to-order items
    • Logistics or courier delays beyond our control

We reserve the right to refuse or cancel orders in situations involving suspicious transactions, incorrect pricing, or serviceability issues.

SAME-DAY / EXPRESS DELIVERY

Same-day or express delivery services may be available in select cities depending on courier availability.

Customers may contact us via WhatsApp or email to check eligibility and availability for urgent deliveries.

Please note that express delivery timelines may still be impacted by:

  • Traffic conditions
  • Weather
  • High delivery volume
  • Courier operational limitations

INTERNATIONAL SHIPPING

We also ship internationally to select countries.

  • International orders are generally dispatched within 2–3 working days.
  • Estimated delivery timelines are 5–10 working days, depending on customs clearance and destination country.

Please note:

  • International orders are prepaid only.
  • Customs duties, import taxes, VAT, or additional charges may apply based on your country’s regulations.
  • Such charges must be paid by the customer directly to the respective authorities or courier provider.
  • ZYVORI is not responsible for customs delays, import duties, or additional taxes imposed by destination countries.

CONTACT INFORMATION

For shipping-related support or order assistance, please contact us:

ZYVORI
Website: www.zyvori.in
Email: support@zyvori.in

Customer Support Hours:
Monday to Saturday — 10:00 AM to 6:00 PM IST